Hi there! Welcome to our help centre.

Learn more about what to expect on your Laundryheap journey and available locations.

Read further information about Laundryheap's most common services.

Learn how to schedule a collection, make changes and what to do if you're not at home.

Learn how and when you will be charged and VAT receipts.

Find out what extra benefits are available with Laundryheap.

Learn how to keep your information up to date and about repeat orders.

Read more on our policies for compensation.

Read more about how we protect your data.

Learn about the different cleaning processes, how dry cleaning works and some tips for healthy clothes.