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What if I need to change my delivery preferences or cancel my order?
What if I need to change my delivery preferences or cancel my order?
Updated over 5 months ago

We offer the option to make delivery changes or cancel your order up to 2 hours before the delivery/collection at no extra cost. However, please keep in mind if the request to cancel is submitted within 2 hours of the collection, a fee will be added to your invoice.

You can change or cancel your order by following these steps in your account:

  1. Open the app and click on the 'help' button

  2. Select the relevant active order

  3. Select 'I want to cancel my order' and make changes to suit your preferences, or select 'Cancel order'.


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