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Can I arrange for a collection/delivery if I'm not at home?

Yes! We have different options if you are not available.

If you live in a building with a concierge/reception/porter, select this option when booking and our driver will deliver to or collect your order from there.

Alternatively, you can choose to leave it in a safe place by selecting 'Collect from outside' or 'Leave at the door' and include helpful information on the location of the order in the driver instructions section.

⚠️ Please keep in mind that Laundryheap will not be liable for orders left in a safe place.

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