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I sent items for the ironing service but they still seem creased. Can you explain?
I sent items for the ironing service but they still seem creased. Can you explain?
Updated over a week ago

During an ironing service, our partner facilities follow the care label instructions to iron your clothes. However, without washing items prior to ironing them, the quality of the ironing result may not be as expected.

Washing items before ironing them helps to achieve better results by:

  1. Softening the fabric: After washing, the fabric becomes softer and more pliable. This makes it easier for the iron to glide smoothly over the surface, resulting in a more even and efficient ironing process.

  2. Setting the fabric: Washing can help "set" the fabric in its natural state, making it easier to achieve a crisp, smooth finish during ironing. It helps to restore the fabric to its original form, making it more responsive to the iron's heat and pressure.

For heavily creased items, we strongly recommend opting for our dry cleaning or wash & iron service to get the best outcome.


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