We will send you an SMS when your Laundryheap driver starts driving towards your address, with a tracking link for you to see them in real time. By following that link, you also have the option to contact your driver directly.
You also have the option to track your driver directly in our app by following these steps:
Select the active order from the homepage.
Click on 'Track driver'.
If your driver has started their route to your location, you will have the option to contact them directly.
If there are any delays, we will make sure to reach out to you promptly, usually via SMS.