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What is a service fee?
Updated over 11 months ago

At Laundryheap, we prioritise meticulous care for your laundry. Our service fee reflects the comprehensive attention and quality assurance we provide for every garment. We aim to be transparent about the value and detailed care your items receive.

What does the service fee cover?

The service fee at Laundryheap contributes to the careful handling and attention we give to your laundry. It encompasses various aspects of our operations, ensuring top-notch service.

  • Collaboration with Premium Cleaning Partners: Our collaboration with high-quality cleaning partners in your local area ensures not only convenience but also a quicker turnaround time, delivering hassle-free service that accommodates your busy schedule.

  • Professional Handling: Our partner experts handle your items with care from pickup to doorstep delivery, preserving their quality and lifespan.

  • Quality Assurance: Rigorous checks during sorting and packaging guarantee reliable service.

  • Continuous Customer Support: Our team is dedicated to assisting you at every step, from inquiries to account management.

We aim to offer a seamless and convenient door-to-door laundry experience. Our commitment to excellence ensures exceptional care for your garments while providing peace of mind throughout the process.

Are you a regular user? Try Laundryheap+ and skip service fees!

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